DHL Express, the world’s leading express service provider, expects unprecedented online shopping and shipping volumes during the upcoming peak season 2020. The continuing growing levels of globalization and digitalization result in strongly increasing number of merchants selling globally and online marketplaces, such as shopping apps via which customers can choose from offerings all around the world. As a consequence, cross border trade has continuously grown over the last years. Further, due to this year’s predominating uncertainties coming with the pandemic, consumers are shifting their shopping activities to the online world like never before. This will particularly apply to the upcoming popular mega shopping days such as ‘Black Friday’ and ‘Cyber Monday’ as well as to the whole Christmas shopping season. As a result, DHL Express is expecting an all-time high in E-commerce trade around the globe. Having already experienced around 35% E-commerce volume growth in 2020 in its network, the upcoming peak season will further accelerate this and result in higher shipment quantities above 50 per cent compared to last year’s peak season.

DHL Express is prepared to provide fast and reliable services

Facing such increasing volumes, and in parallel Covid-19 spreading around the globe, the challenges for logistics providers are tremendous. In addition to the consistent observation of the situation and flexible management of precaution measures to keep employees safe, the unprecedented peak of shipments poses an additional challenge for logistics. To be prepared DHL Express globally hired more than 10.000 new employees. Thanks to its annual investments in infrastructure such as hubs and gateways, aircraft, vehicles and state-of-the-art technology the company was able to multiply the capacities of its operations significantly and manage therefore the upcoming volumes.

“Since many years we have seen a high demand from online merchants for our express services and therefore strong growing volumes in our global Express network”, says Travis Cobb, EVP Global Network Operations and Aviation at DHL Express. “We annually invest approximately one billion Euros to meet our customers’ requirements and ship their goods with the fastest possible transit times – all around the world. Thanks to the insane customer-centricity of our people and our state-of-the-art operations, our growth is coming as a result of excellent quality and our network is prepared for the upcoming peak. Even in times of a second wave of the global pandemic, we will ensure that our customer’s businesses continue and that global trade is secure.”

To manage the high demands of E-commerce shipping and also of highly important protective and medical goods, a high additional number of cargo flights is necessary; also as most of the passenger aircraft is still on the ground. To counter this, DHL Express has increased the number of its daily flights significantly. This year only the company already put four new wide-body aircraft of the model B777 F in operations, two more units are expected in the next month. These six additional aircraft enable the company to carry out more than 3.000 additional intercontinental flights per year.

“Ukraine has demonstrated a significant increase in the e-commerce export volumes. In just two last months, Ukrainian manufacturers were able to double the number of shipments sent in comparison with the same period last year, – said Vadim Sidoruk, CEO of DHL Express Ukraine. – Our objective is to provide Ukrainian exporters with reliable and uninterrupted supply lines for express-delivery of goods to buyers anywhere in the world. DHL Express operates B737 and B757 planes with airlift capability up to 30 tons, which allows us to fully cover the needs of our customers. Since September this year, we also introduced an additional 6th flight on Saturdays that offers DHL customers a decisive competitive advantage. Land deliveries are also a no less important business priority area for us, which are contingent predominantly on the reliability of our car fleet. During the last two years, we renewed 30% of our car fleet used for deliveries. However, the most important priority of our company is ensuring the health and safety of our employees and customers. All our employees are supplied with personal protective equipment, undergo daily temperature screening and get tested for COVID-19 once a week”.

DHL – The logistics company for the world

DHL is the leading global brand in the logistics industry. Our DHL divisions offer an unrivalled portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfilment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries including technology, life sciences and healthcare, engineering, manufacturing & energy, auto-mobility and retail, DHL is decisively positioned as “The logistics company for the world”.